Privacy Policy

Eloquent Escapes is a Serviced Accommodation Company operating out of Manchester, providing short-term accommodation to working professionals, contractors, and families. We source and manage our own or leased real estate.

Introduction

Eloquent Escapes respects your privacy, whether you are a customer, a client’s client, or simply visiting one of our properties. We are committed to protecting your privacy through our compliance with this policy.

This policy describes our practices in connection with information that we collect through our website https://www.eloquentescapes.co.uk (the “Site”), our web-based applications and services (collectively, our “Applications”), as well as through HTML-formatted email messages that we send to you (collectively, including the Site and the Applications, our “Services”).

This policy also applies to information about you that we collect or receive:
In e-mail, text, and other electronic messages between you and Eloquent Escapes.
When you interact with our advertising and applications on third-party websites and services.

It does not apply to information collected by:
Any third party, including through any third-party application or content (including advertising) that may link to or be accessible from our Services.
Please read this policy carefully to understand our policies and practices regarding the collection of information about you and how we will treat it.

1. Information We Collect and How We Collect It

We may collect two types of information:
Personal Information: Information that identifies you as an individual or relates to an identifiable person. This includes name, organization, title, postal address, e-mail address, telephone number, social media account ID, and other identifiers by which you may be contacted online or offline.
Other Information: Information that does not reveal your identity or directly relate to you, such as browser and device information, app usage data, general geographic location, demographic information, and other information provided by you, such as preferences, interests, age, gender, education, and occupation.
We collect this information: Directly from you when you provide it to us, such as through our booking forms or contact forms.
Automatically as you use our Applications or navigate through our Site, using technologies described in the section below titled “Cookies and Similar Technologies.”
From third-party sources, such as public databases and social media platforms.

We will never sell your Personal Information to any third party! We may use the information we collect for various purposes, including:

• To present our Services and their contents to you.
• To perform research and analyze use of our products and services.
• For our business purposes, such as data analysis, audits, fraud monitoring and prevention, developing new products, enhancing, improving or modifying our Services, identifying usage trends, determining the effectiveness of our promotional campaigns, and operating and expanding our business activities.
• In any other way we may describe when you provide the information.
• To fulfill any other purpose for which you provide it or with your consent.

3. Disclosure of Your Information

We may disclose aggregated information about users of our Services and information that does not identify any individual, without restriction.

4. Cookies and Similar Technologies

We may collect information about your online activities over time and across our Site and third-party websites. As you navigate through and interact with our Site and Applications, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns.

5. Accessing and Correcting Your Information

You can request to access, change, or delete any of your held data by emailing us at info@eloquentescapes.co.uk. We will try to comply with your request as soon as reasonably practicable, but may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

6. Data Security

We seek to use reasonable organizational, technical, and administrative measures to protect Personal Information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us by contacting us.

7. Retention Period

We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

8. Changes to Our Privacy Policy

We may change this Privacy Policy. Any changes will become effective when we post the revised Privacy Policy on our Services. Your use of our Services following these changes means that you accept the revised Privacy Policy.

9. Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: info@eloquentescapes.co.uk